Refund, Cancellation and Recurring Charges Policies
Refund Policy
Basic Tutorial
The Basic Tutorial has a 24 hour trial period. If for whatever reason you are not satisfied with the recorded tutorials within the first 24 hours, simply email us and we’ll cancel your subscription and refund you the full cost of the tutorials. After 24 hours, our recorded tutorials are non-refundable; however, you may cancel your subscription at anytime. To cancel your subscription follow these steps:
Log in and open your Account.
Click the 'View or cancel plans' link under 'Billing':
Click the 'Cancel subscription' link under the plan you want to cancel: Keep in mind, you can only cancel a recurring plan or multiple payment plan (after all payments have been made).
Zoom Lessons and Recorded Lessons
Our Zoom Lessons and Recorded Lessons are non-refundable.
Gift Certificates
Gift Certificates are non-refundable. You may, however, apply the value of the gift certificate to any of our online services..
Zoom Lesson Cancellation
Cancellations must be made 24 hours before the scheduled lesson. Lessons cancelled or rescheduled with less than 24 hours notice will be charged a the full price for the lesson. We do not make exceptions to this policy.
Zoom lessons expire one year from the date of purchase.
Recurring Charges Policies
By signing up for the Basic Tutorial (Full Access) plan, you agree to allow Ballroom Dance Chicago LLC charge your debit or credit card $14.99 per month until you choose to cancel the plan. You may cancel the plan by following these instructions:
Log in and open your Account.
Click the 'View or cancel plans' link under 'Billing':
Click the 'Cancel subscription' link under the plan you want to cancel: Keep in mind, you can only cancel a recurring plan or multiple payment plan (after all payments have been made).